The Freer|Sackler is committed to providing access to all visitors. We want to make your visit as easy and comfortable as possible. This page is designed to help you plan your trip.

For additional information prior to your visit, please call 202.633.0519, Monday through Friday, 9 am–5 pm, or email Once in the museums, questions about accessibility may be directed to security personnel or to staff at the information desks in the lobbies.

Visual floor plan
Text directions
Freer Thinking audio app

Visitors with mobility impairments

ADA wheelchair icon

Arriving and parking

The Smithsonian’s accessibility map locates accessible entrances, curb cuts, designated parking, and more for Smithsonian museums on the National Mall. Barrier-free entrances to the Freer|Sackler are located on level 1 at Independence Avenue.

Vehicles displaying the international symbol of accessibility may park in the designated parking spaces on Jefferson Drive. Metered parking is also available on Jefferson Drive and Independence Avenue. For up-to-date information about parking in metered spaces, visit the District Department of Transportation website.

ADA parking spaces are available, for a charge, at nearby parking garages. You can book guaranteed parking in advance with ParkWhiz.

Find and book parking with ParkWhiz.

Getting around the museums

All levels of the museums are accessible by elevator, including exhibition spaces and all public facilities. Refer to the Museum Directions for more information.

All restrooms and water fountains are wheelchair accessible. Family/companion care facilities are located in all of the restrooms in the Freer and on Sackler level B2.

For your comfort, manual wheelchairs can be borrowed by asking a security officer stationed at the museums’ entrances.

Spaces for wheelchairs and companion care seating are available in the Meyer Auditorium.

Benches are located throughout the museums.

Visitors who are deaf or have hearing loss

ADA sign language symbol

American Sign Language (ASL) interpretation of programs and tours is available upon request. Because the museums do not have interpreters on staff, two weeks’ notice is requested to arrange for interpreters. Please contact

Assistive listening devices are available for events in the Meyer Auditorium.

All videos shown in conjunction with an exhibition are captioned.

Visitors who are blind or have low vision

ADA icon for blind or low vision

Service dogs are welcome in the museums.

Tactile maps are available at the information desks. Large-print label sets are available at the entrance of select exhibitions or in PDF format below. For more details, contact

Aira Access

The museums are locations for the Aira Access mobile information and verbal description service. Visitors can download the free Aira app on a smartphone, connect to the museums’ free Wi-Fi, and use the app to speak to an Aira agent using minutes provided courtesy of the Smithsonian. Visit Aira Access.

Large-print labels

Visitors with developmental disabilities and autism spectrum disorder

Generally, the Freer|Sackler is a quiet space. If you are sensitive to noise, consider bringing noise-canceling headphones.

Benches are located throughout the museums.

The Freer|Sackler participates in the Smithsonian Institution’s Morning at the Museum program, which offers families  early admission to a Smithsonian museum once a month. Visit the Morning at the Museum page to register for the next program.

Visitors with Alzheimer’s disease or dementia

The Freer|Sackler participates in the Smithsonian’s See Me program, which offers interactive tours tailored to individuals with dementia and their care partners. Free registration is required. For more information and to register, contact or 202.633.2921.

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